CAFE / RESTAURANT
T&C INFO
The Brewers Table wants your function & event to be a success. We know the best way to achieve success is to formulate a strong, honest and open relationship with you, and our Cafe Manager & staff. A relationship where communication is clear and expectations from both sides are understood from the beginning.
TERMS & CONDITIONS
The Brewers Table services are hired under the terms and conditions set out below and as described in relevant venue documentation. The payment by any person of any fees and charges for such services and venue facilities shall be deemed to be an acknowledgment and acceptance by such person of these conditions listed below.
ORDERING
All orders are to be placed be filling out the online catering form & will be confirmed subject to availability. You will be notified via email once your order is confirmed and an invoice will then be issued for payment.
Upon confirmation of order you will be issued an Order Summary via email. It is your responsibility to check the details on the summary and advise if you require any changes. These changes will be assessed and if possible will be catered for. This also includes Billing Information.
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The Brewers Table requires 48hrs notice for catering requests to be processed and confirmed with customers. Catering requests submitted over the weekend will be addressed on the following business day. NOTHING is confirmed until you have have received written confirmation
from The Brewers Table prior to the catering date.
QUOTES & PO
Once you have discussed your request, The Brewers Table can create a quotation for you based on your individual requirements. This is an emailed quotation will remain valid for 14 days from date of issue. Please request a quote in writing should you require one.
In the instance that the catering alters, we will review and reissue the quotation as per request, please make this a written request. If you require a Purchase Order number for your catering - catering will NOT be provided if the purchase order has not been received 48hrs to catering date.
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All quotes, orders and changes there of are handled via email. It is the client’s responsibility to review the confirmed order and provide amendments by the deadlines listed below. Be sure to review; Date, address, time/s, numbers, menu, invoicing details
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Purchase Orders will be added to Tax Invoice for payment and sent to details listed on catering form.
PAYMENT TERMS
FUNCTIONS: A deposit, based on a minimum of 50% of total quotation costs, is required to confirm your event (where venues are booked on your behalf, a larger deposit may be required).
- Venue cancellation fees will be the responsibility of the client in the instance where The Brewers Table is unable to rebook for the previously agreed date.
For private clients full prepayment of all known costs is payable 7 full working days prior to the event date.
CATERING: For Pre-Approved Corporate clients (ABN applicable) full payment of all known costs is payable up to seven (7) days after your event date.
- Payment can be made by direct credit (EFT), company cheque, bank cheque or cash. All credit card transactions will incur a surcharge.
- On the day payments can be made via credit card or cash. All credit card transactions will incur a surcharge.
–Outstanding accounts may incur a charge of an additional 10% of the total invoice.
- Prepayment of all known costs of catering may be pre-made via an invoice or paid for in-store
– For private clients full prepayment of all known costs is payable 7 full working days prior to the event date.
CANCELLATION
In the instance that you need to cancel your event/catering, the following conditions will apply:
– All cancellations must be made in writing.
– If large event cancellation occurs more than 60 days prior to the event date, 100% of the deposit will be refunded. If cancellation occurs 21-60 days (inclusive) prior to the event date, 50% of the deposit will be refunded.
– If cancellation is received less than 21 days prior to the event date, the cancellation fee will consist of the total deposit and all non-refundable charges.
– Where circumstances beyond The Brewers Table control prevents us from fulfilling any obligations, The Brewers Table will be released from this agreement without penalty.
DELIVERY & PICKUPS
The Brewers Table only delivers catering within the township of our Café at 42 Station Street, Seymour. All orders for locations outside of this radius will require pick up from the Café no later than 3.30pm, Monday – Friday.
Goods will be delivered on business days only, Monday – Friday between 8am and 3.00pm.
We do not offer catering and deliveries on weekends or public holidays.
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Orders placed on a weekend or public holiday will be processed the next business day.
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Orders must be submitted by 3.00pm 2 days before your event date and delivery.
All goods delivered to an address that is not occupied will be left in a safe place out of the weather, unless specific delivery instructions are stated in the checkout process at the time of ordering.
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A valid; building level (if applicable), street number, and contact name and phone number must be included when completing the checkout process as orders cannot be processed without this information.
The Brewers Table will NOT be held responsible for any delays incurred due to missing or incorrect delivery information.
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We aim to deliver goods at the time you request. This may vary due to high order volumes on any given day. We also reserve the right to not accept your order if delivery address falls outside of our delivery area, or if the item ordered is out or stock or withdrawn from sale for any particular reason.